Privacy and Cookie Policy

At Captain Greek, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, purchase Mediterranean food products or jewelry, or interact with our services, including our multivendor platform where independent sellers can list and sell their products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information from customers and vendors in the following ways:

For Customers:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, and other relevant contact details.
• Payment Information: Payment card details (processed securely by third-party payment processors), order history, and transaction information.
• Account Information: Username, password, and other details related to your account on our platform.
• Demographic Information: Preferences, interests, and other information provided through surveys, forms, or interactions.
• Website Usage Data: Information about how you use our website, including browsing history, IP address, browser type, time zone settings, and cookie data.

For Vendors

• Business Identification Information: Business name, tax identification number, business address, email address, phone number, and other relevant details.
• Product Information: Details about the products listed on the platform, pricing, stock levels, and vendor policies.
• Transaction and Financial Information: Payment account details, sales records, and commission details.
• Vendor Usage Data: Information about how vendors use our platform, including product listings, sales performance, and interactions with customers.

2. How We Use Your Information

We use the personal information collected to operate and improve our multivendor platform, including:

For Customers

• Order Processing: Managing and processing orders placed with various vendors, including shipping, delivery, and customer support.
• Customer Communication: Sending order updates, promotional emails, and information about products or services that may interest you.
• Personalization: Customizing your shopping experience based on your preferences and past interactions.
• Security: Ensuring the security and integrity of our website, protecting against unauthorized access, fraud prevention, and data breaches.
• Marketing and Research: Conducting market research, analyzing trends, and running promotions or loyalty programs.

For Vendors

• Platform Operations: Facilitating product listings, order management, sales transactions, and commission payments.
• Vendor Support: Providing vendors with updates on platform policies, marketing tools, performance insights, and customer reviews.
• Marketing and Analytics: Promoting vendor products on the platform and analyzing sales performance for business improvement.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, in the context of a multivendor platform, certain information may be shared between vendors and customers as necessary to complete transactions.

Shared Information

• Customers and Vendors: When you place an order with a vendor, your relevant information (e.g., name, shipping address, and contact details) will be shared with the vendor to fulfill the order.
• Service Providers: We may share your data with third-party service providers who assist in fulfilling orders, payment processing, website hosting, email communications, or other business operations.
• Compliance with Law: If required by law or legal processes, we may disclose your information to governmental authorities or other third parties.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.

4. How We Use Cookies

Cookies are small text files stored on your device that allow us to remember certain information about your preferences and activities on our website. We use cookies to:

• Enhance User Experience: Track your browsing history to personalize your shopping experience and facilitate smooth interactions between customers and vendors.
• Analytics and Performance: Analyze how visitors and vendors use our site to improve its functionality and services.
• Marketing: Show relevant advertisements based on your browsing activity.

For more information about the cookies we collect, see our List of Cookies We Collect section below.

5. Security of Your Information

We are committed to ensuring that your information is secure. We have implemented physical, electronic, and administrative measures to protect the personal data we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Vendor and Customer Rights

As both a customer and a vendor, you have rights regarding the data we hold about you:

For Customers:

• Access and Correction: Request access to the personal information we hold about you and correct any inaccuracies.
• Delete: Request the deletion of your personal information from our systems, subject to certain legal obligations.
• Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions included in our emails or contacting us directly.

For Vendors:

• Access and Correction: Request access to your business information and correct any inaccuracies in your account or product listings.
• Account Management: Update business details, add or remove products, and manage vendor profiles.

To exercise these rights, please contact us using the details provided in the Contact Us section below.

7. Links to Other Websites

Our website may contain links to other third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before providing them with any personal information.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without the necessary parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), residents of California have specific rights regarding their personal information. This section outlines these rights and explains how California residents can exercise them.

10.1 Information We Collect

As of today, we may collect the following categories of personal information from California consumers:

• Identifiers: such as name, email address, phone number, billing/shipping address, and IP address.
• Commercial Information: such as records of products or services purchased.
• Internet or Other Electronic Network Activity Information: such as browsing history, search history, and information about your interaction with our website or advertisements.
• Geolocation Data: such as your physical location based on your IP address.
• Inferences Drawn from Other Personal Information: such as preferences, characteristics, behavior, and attitudes.

We collect this information for the business and commercial purposes described in this Privacy Policy, including to fulfill your orders, improve our services, provide personalized recommendations, and send marketing communications.

10.2 California Consumer Rights

If you are a California resident, the CCPA provides you with the following rights regarding your personal information:

1. Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you over the last 12 months.
2. Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions (such as completing a transaction, detecting security incidents, or compliance with legal obligations).
3. Right to Opt-Out: You have the right to opt-out of the sale of your personal information. While Captain Greek does not sell personal information in the traditional sense, under the CCPA, "sale" can be broadly defined to include certain types of sharing of personal information for advertising purposes. If applicable, you can exercise your right to opt-out by contacting us as described below.
4. Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA. This means we will not deny you services, charge you different prices, or provide you a different level of service solely because you exercised your rights under the CCPA.

10.3 How to Exercise Your Rights

To exercise any of the rights described above, California residents can submit a verifiable consumer request to us at cm@captaingreek.com

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Captain Greek
cm@captaingreek.com

This privacy policy covers both customers and vendors using the Captain Greek multivendor platform. By continuing to use our services, you acknowledge that you have read and understood our privacy policy.

12. List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

Cookie Name	Cookie Description
FORM_KEY	Stores a randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed cookies.
CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.